FAQ

What is SMART MOVE®?
SMART MOVE® is an App which connects Movers and their Service Providers for the purpose of updating Movers contact details.
Thu, 29 Apr, 2021 at 10:27 PM
Where is SMART MOVE® located?
Our business is a registered Australian Business and our team is located in Australia.
Thu, 29 Apr, 2021 at 10:08 PM
How do I delete my SMART MOVE® account?
You open the My Account menu on the top right of the App and there is an option to "Delete Account”.
Thu, 29 Apr, 2021 at 10:10 PM
How many times can I use SMART MOVE® App?
You can use the SMART MOVE® App as many times as you like! Your data is stored local on your phone so you can come back to it as many times as you need in t...
Thu, 29 Apr, 2021 at 10:11 PM
Can I use multiple devices to manage my move?
Currently that is not possible as your personal data is stored on the device you setup SMART MOVE®.
Thu, 29 Apr, 2021 at 10:15 PM
Who can I contact if I need help?
Contact SMART MOVE® if you have any questions about the App, becoming a Service Provider or investing into a great solution.
Thu, 27 Apr, 2023 at 4:02 PM
How much does SMART MOVE® cost?
SMART MOVE® is FREE for Movers. Service Providers can select a plan which best meets their needs.
Thu, 27 Apr, 2023 at 3:57 PM
How long can I keep my information on SMART MOVE® App?
As long as you like but remember that your data is stored on your device. If you change your device you will need to start again.
Thu, 29 Apr, 2021 at 10:22 PM
I'm not moving but my contact details have changed, can I use the App?
Yes, the SMART MOVE® App is designed to send change of contact information whether you moved or not. We recognise that people change phone or email address ...
Thu, 27 Apr, 2023 at 4:40 PM